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Casa Basalto | Hotel in Pachuca

| 9.0 (336 Reviews) |  1 Bathroom
Pachuca Hotel | Casa Basalto

Hotel in Pachuca

This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Casa Basalto offers 26 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Private bathroom
  • Towels
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Phone
  • In-room massage
  • Individually decorated
Breakfast
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Continental breakfast available for a fee weekdays 8:00 AM–noon: MXN 149 for adults and MXN 149 for children
  • Room service available
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
Accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Ziplining
Entertainment
  • Satellite channels
  • 40-inch Smart TV
General
  • Coworking space
  • Meeting room
  • Conference center
  • 24-hour business center
  • Spanish
  • English
  • Romance packages available
  • Couples dining
  • TV in lobby
  • Smoke-free property
Guest Services
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Laundry facilities
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability early check-in fee: mxn 500 contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available late check-out subject to availability late check-out fee: mxn 500 express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for continental breakfast: approximately mxn 149 for adults and mxn 149 for children pet fee: mxn 350 per pet, per night service animals are exempt from fees early check-in fee: mxn 500 (subject to availability) late check-out fee: mxn 500 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of mxn 350 per pet, per night service animals are welcome, and are exempt from fees 1 total pets restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Reviews

Al
Aug 7, 2026 02:05:00 AM
Review Score:   10
Summary: Great place
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 215 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Pet-friendly room, Square meters - 20, Square feet - 215, Desk, Shower only, Number of bedrooms - 1, Laptop-friendly workspace, Ping - 6.04, Bed count minimum 1, Bed count maximum 1
Deluxe Suite, 1 Bedroom, Accessible
Room Size: 430 square feet m2
2 King Bed and Queen Sofa Bed
Deluxe Suite, 1 Bedroom, Accessible

General

Room and bed type depend on availability check-in, Pet-friendly room, Square meters - 40, Square feet - 430, Private hot tub, Shower/tub combination, Wheelchair accessible, Number of bedrooms - 1, Accessible bathtub, Wheelchair-width doorways, Laptop-friendly workspace, Ping - 12.08, Private hot tub (indoor), Location - top floor, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room, 2 Queen Beds
Room Size: 258 square feet m2
2 Queen Beds
Deluxe Double Room, 2 Queen Beds

General

Pet-friendly room, Square meters - 24, Square feet - 258, Desk, Shower only, Number of bedrooms - 1, Laptop-friendly workspace, Ping - 7.25, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Casa Basalto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Casa Basalto starts from $75 per night with includes Balcony/Terrace, Bar, Toiletries, Breakfast, Heating, Internet, Laundry, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Kitchen, Parking, Security/Safety, Child Friendly, Guest Services, Air Conditioner, Accessibility, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Basalto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Casa Basalto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.